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| IT | Full-time | Fully remote
About AJC
American Jewish Committee (AJC) is the global advocacy organization for the Jewish people. We create trusted partnerships with leaders around the world to ensure Jews and Israel are safe and thriving.
With an unparalleled reach spanning six continents, AJC engages leaders in more than 110 countries through 40 offices and dozens of partnerships with Jewish communities worldwide. Wherever the Jewish people and Israel need us, AJC is there—empowering leaders in government, education, partner communities, and the private sector to counter antisemitism and act as allies.
The challenges we face are global. AJC is leading the global response. Join us.
Your Department
The IT Department creates and implements the IT strategy and systems supporting the organization's mission and objectives. We ensure that AJC’s infrastructure serves the computing, data management, and communication needs of more than 300 employees on four continents.
Your Impact
As IT Program & Enablement Manager, you play a central role in ensuring that AJC’s technology initiatives are aligned, visible, and actively advancing the organization’s mission. Working closely with the CIO and IT Management, this is a CIO-reporting position and operates based on CIO priorities to ensure focus across competing demands. By orchestrating work across applications, infrastructure, data, and emerging capabilities, you help prevent critical efforts from stalling or falling through the cracks. In addition to coordination, this role directly contributes to execution by enabling teams to adopt modern tools, automate processes, and leverage AI-enabled workflows, empowering staff to work more effectively and collaboratively.
Your Role
- Coordinate and support a portfolio of concurrent IT initiatives across applications, data, infrastructure, security, and process transformation, ensuring clear visibility into timelines, dependencies, risks, and priorities—and proactively helping teams navigate and mitigate those risks and dependencies.
- Serve as a shared program and project management resource across IT, helping leaders plan work, track progress, surface capacity constraints, and align efforts across teams.
- Operate as a shared resource supporting both the CIO and IT Management, with priorities set and sequenced based on CIO direction to ensure focus and alignment across competing demands.
- Maintain a consolidated view of active initiatives and incoming requests, facilitate regular prioritization check-ins with the CIO and IT Management, and escalate capacity and trade-off decisions as needed.
- Support IT operational planning and management processes, including annual and in-year work planning, OKRs, and tracking progress against key deliverables and commitments.
- Provide administrative and business management support across IT as needs arise, including invoice processing, budget development and tracking, and coordinating contract and licensing renewals in partnership with IT leadership and Procurement/Finance.
- Support messaging, change communications, and adoption efforts around IT initiatives and developments, including drafting and coordinating staff-facing announcements and stakeholder updates, coordinating basic readiness/training activities, and capturing feedback for continuous improvement.
- Prepare and maintain project artifacts such as status updates, dashboards, agendas, meeting notes, and follow-up tracking to ensure accountability and momentum.
- Partner closely with internal stakeholders and vendors to support planning, execution, and delivery of IT initiatives from initiation through completion.
- Be hands-on with selected technologies and initiatives, including Microsoft 365 (SharePoint, Teams, Excel, OneDrive), low-code and automation platforms (e.g., Microsoft Power Platform), and AI-enabled tools and workflows such as Copilot.
- Act as an execution partner on defined initiatives, supporting technology rollouts, migrations, training, adoption, and process improvement through direct involvement, not only coordination.
- Support learning and enablement efforts by helping teams understand and effectively use new tools, platforms, and workflows.
- Develop and update IT documentation—including policies, procedures, standards, and operational playbooks—to support consistent execution, knowledge sharing, and continuity.
- Demonstrate flexibility and adaptability as responsibilities evolve over time based on organizational priorities, team capacity, and individual strengths.
Specific to This Role
Ability to travel to New York required.
Supervisory Role
Individual contributor
Education, Training, and Experience
- Bachelor’s degree or equivalent relevant experience.
- Minimum of 5+ years of experience required
- Experience in project or program management, operations, technology enablement, or closely related roles.
- Knowledge of, experience with, or familiarity with applicable project methodologies is a plus (e.g., PMI-based project management practices and Agile frameworks such as Scrum)
- Experience working in or closely with IT teams is highly desirable but not required.
- Exposure to enterprise productivity platforms, automation tools, or AI-enabled solutions is a plus.
- Demonstrated ability to learn new technologies and apply them in practical, impact-driven ways.
Knowledge, Skills, and Abilities
- Passion for the mission, goals, and objectives of AJC
- Committed to AJC’s core values: respect, accountability, integrity, innovation, and collaboration
- Demonstrates professionalism and high standards of conduct
- Ability to work collaboratively with individuals from diverse backgrounds
- Strong organizational, coordination, and problem-solving skills, with the ability to manage multiple priorities in a dynamic environment.
- Program-level perspective with an understanding of how individual projects connect to broader organizational goals.
- Ability to identify project risks, issues, and cross-team dependencies early, communicate them clearly, and drive mitigation plans to keep work on track.
- Comfort working hands-on with technology without requiring deep engineering or development specialization.
- Strong communication and collaboration skills, including the ability to work effectively with technical and non-technical stakeholders.
- High degree of flexibility, accountability, and sound judgment.
- Demonstrated curiosity, learning mindset, and comfort operating in environments with ambiguity and change.
- Remain attentive to time-sensitive messages or activities outside of standard business hours.
Physical Demands
Office employees:
- Remaining in a stationary position, often sitting or standing for prolonged periods
- Repeating motions that may include the wrists, hands, and/or fingers
- Communicating with others to exchange information
- Moving about to accomplish tasks or moving from one worksite to another
Disclaimers
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute a contract between the employer and employee and is subject to change by the employer as the needs of the employer and the requirements of the job change.
Compensation
The salary for this position is $ 105,000 to $120,000 depending on relevant experience and location.
Benefits
- Regular Full-time employee benefits:
- Medical, vision, and dental plans
- Flexible Spending Account options
- Generous Paid Time Off (PTO) - 15 vacation days per year, that increases with continued employment
- Paid Holidays (many Federal and major Jewish Holidays)
- Hybrid work schedule
- 403(b) participation, after one year of employment
- Transit plan
- Competitive Paid Parental Leave
*After applicable waiting or probationary periods have been met
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